any affiliates, (collectively “we”, “us”, “our”) with respect to our collection,
use, storage and disclosure of personal information provided to us from users of
is incorporated by reference. Any capitalized term used but not defined in this
All references to “Website” in this Policy refer to our websites located at www.AstroSageMarriage.com.
We respect and uphold individual rights to privacy and the protection of personal
information. We know how important it is to protect Your personal information and
want to make every customer experience safe and secure. In keeping with that goal,
we have developed this Policy to explain our practices for the collection, use,
and disclosure of Your personal information.
For the purposes of this Policy, “personal information” means information about
an identifiable individual, including, for example, an individual’s height, birth
date, name, home address, telephone number, social insurance number, sex, income
and marital status. We will only collect, use or disclose personal information in
accordance with this Policy, or in accordance with laws applicable to the collection,
use and disclosure of Your personal information by us (“Applicable Privacy Laws”).
We have appointed a Privacy Officer who is responsible for our compliance with this
Policy. Information on how to contact the Privacy Officer can be found below.
COLLECTION AND USE OF PERSONAL INFORMATION
We collect two types of information through our Website: personal information and
non-personal information. The types of information we collect depend on the nature
of Your interaction with us.
We may collect personal information such as:
- Your contact information – for example, Your name and email address;
- Your personal preferences – for example, language preferences, and marketing consent;
- Your profile information – for example, photographs You upload, and other information
You provide in Your personal profile, such as Your interests, marital status, Your
height, weight and occupation.
Non-personal information does not identify You as an individual. For example:
- we may collect certain non-personal data when You visit our Website, such as the
type of browser You are using or the referring URL; or
- we may collect and summarize customer information in a non-personal, aggregate format
for statistical and research purposes. We may, for example, summarize our data to
determine that a certain percentage of users are male, aged 18 to 25.
You may choose not to provide us with Your personal information. However, if You
make this choice we may not be able to provide You with the service, or information
that You requested. For example, we require Your email address in order to verify
Your account, which is necessary so that notifications may be sent to You electronically.
USE OF PERSONAL INFORMATION
We may use Your personal information for a number of different business purposes,
for example to:
- create and display Your online marriage or dating profile to other users of the
- show other users when You have viewed their profiles;
- compare Your profile and preferences with that of other users to provide both You
and other users with potential matches;
- provide customer support to assist You with Your questions or complaints;
- conduct surveys in order to improve our services;
- advise You of changes to our services, or new services that we may implement from
time to time;
- measure and improve the effectiveness of our Website or our marketing endeavours;
- detect and protect against fraud and error;
- track and analyze Your preferences to better understand Your service needs and eligibility;
- for other purposes as described in this Policy.
We limit the personal information we collect and use to that which is necessary
to fulfill our business purposes. We will not collect, sell, distribute or use personal
information for any other purposes without Your further consent, except to the extent
as required by law or as authorized by Applicable Privacy Laws.
When You choose to provide us with Your personal information You consent to the
use of Your personal information as identified in this Policy and as may be further
identified at the time of collection.
Sometimes You will be asked to give Your express consent to our collection, use
or disclosure of personal information – for example, by being asked to check a box
to indicate Your consent to receive marketing communications.
Other times, You may provide Your implied consent to our collection, use or disclosure
of personal information when we can reasonably conclude that You have given consent
by some action You have taken or an action You have decided not to take. Generally,
this occurs where the purpose for the use of Your personal information would be
reasonably apparent to You – for example, when You provide us with personal information
through forms to populate Your online marriage / dating profile, You provide us
with implied consent to publish that information for other users of the Website
Withdrawing Your Consent
You may notify us at any time that You wish to withdraw or change Your consent to
our use and disclosure of Your information. We will accommodate Your request subject
to legal and contractual restrictions.
INFORMATION WE MAY COLLECT DIRECTLY FROM YOU
Listed here are some further examples of the ways that we collect personal information
directly from You and how we use it.
Follow-Up and Surveys
From time to time, we may send You a follow-up letter to thank You for Your use
of the Website, or we may contact You to ensure that You are completely satisfied.
We may use contact information collected online to conduct occasional surveys and
other customer research. These surveys are entirely voluntary and You may easily
decline to participate.
Our Website can be browsed anonymously. However, to engage in certain special features
or functions of our Website, You may be asked to provide certain personal information,
such as Your email address or demographic information. We use this information to
create Your account, contact and correspond with You about Your account, respond
to Your inquiries, and monitor functions of our Website that You choose to use.
Our Mobile Applications
If You use any mobile device to access our site and download any of our applications,
we may collect device information (such as Your mobile device ID, model and manufacturer),
operating system and version information, and IP address.
We collect Your geolocational information only upon Your consent. By sharing Your
We are using the Maps API(s) in our mobile applications, and incorporated by reference
by Google from time to time.
To supplement our website, we rely on advertisers who wish to serve advertisements
to some or all of our users (“Campaigns”) to generate revenue. We never share Your
personal information with our advertisers for their Campaigns. However, we will
use elements of Your personal information to create a list of users that advertisers
may want to direct their Campaigns to. Advertisers may decide to serve advertisements
to all of our users (“General Campaigns”), or to send messages to specific segments
of our user base (“Direct Campaigns”) based on particular personal characteristics
(for example, age, sex or geographic location). In the case of Direct Campaigns,
we may use different elements of Your personal preferences to develop and display
advertising content tailored to Your preferences.
From time to time we will use some elements of Your personal information (such as
Your personal preferences or Your profile information) to generate and send You
a list of possible matches from among our other users.
Customer Support Centre
We operate an electronic customer support centre to accept and address Your questions,
concerns, or complaints. When You contact our customer support centre, we may ask
for personal information to help us respond to Your inquiry or to verify Your identity.
For example if You need to make a change to Your account, we will ask for personal
information to verify that You are the account holder. We may also monitor or record
Your online or telephone discussions with our customer support representatives for
training purposes and to ensure service quality.
INFORMATION WE COLLECT AUTOMATICALLY
In some cases, we automatically collect certain information.
When using our Website, we may collect the Internet Protocol (IP) address of Your
computer, the IP address of Your Internet Service Provider, the date and time You
access our Website, the Internet address of the web site from which You linked directly
to our Website, the operating system You are using, the Internet browser You are
using, the sections of the Website You visit, the Website pages read and images
viewed, and the content You download from the Website. This information is used
for Website and system administration purposes and to improve the Website.
The Website uses "cookies", a technology that installs a small amount of information
on a Website user's computer to permit the Website to recognize future visits using
that computer. Cookies enhance the convenience and use of the Website. For example,
the information provided through cookies is used to recognize You as a previous
user of the Website, to offer personalized Web page content and information for
Your use, and to otherwise facilitate Your Website experience. You may choose to
decline cookies if Your browser permits, but doing so may affect Your use of the
Website and Your ability to access certain features of the Website or engage in
transactions through the Website.
Web Site Tracking Information
We may use web beacons or pixel tags to compile tracking information reports regarding
Website user demographics, Website traffic patterns, and Website purchases. We may
then provide these reports to advertisers and others. None of the tracking information
in these reports can be connected to the identities or other personal information
of individual users. For our own research purposes we may link tracking information
with personal information voluntarily provided by Website users. Once such a link
is made, all of the linked information is treated as personal information and will
be used and disclosed only in accordance with this Policy.
Links to Other websites
Our Website may contain links to other websites or Internet resources which are
provided solely for Your convenience and information. When You click on one of those
links You are contacting another website or Internet resource. We have no responsibility
or liability for, or control over, those other websites or Internet resources or
their collection, use and disclosure of Your personal information. We encourage
You to read the privacy policies of those other websites to learn how they collect
and use Your personal information.
From time to time we may supplement information You give us with information from
other sources, such as information validating Your address or other available information
You have provided us. This is to help us maintain the accuracy of the information
we collect and to help us provide better service.
DISCLOSURE AND SHARING OF YOUR INFORMATION
We do not sell or license Your personal information to any other party. However,
in the normal course of business we may share some of Your personal information
with our affiliates and with third parties acting on our behalf or as permitted
or required by Applicable Privacy Laws.
We may use third party service providers (for example, web hosting providers, data
management providers and/or payment processers) to manage one of more aspects of
our business operations, including the processing or handing of personal information.
When we do use an outside company, we use contractual or other appropriate means
to ensure that Your personal information is used in a manner that is consistent
with this Policy.
By registering for a for-fee service and providing Your credit card details, AstroSageMarriage
will use the credit card information You provide to bill You for goods and services.
By providing Your credit card details to us, You consent to and authorize us to
provide Your credit card details to payment processors and financial institutions
necessary to process Your payment.
To provide increased availability of the Website, some of these operations may result
in personal information collected by AstroSageMarriage being stored outside Canada
and, as a result, such personal information stored outside of Canada may be accessible
to law enforcement and regulatory authorities in accordance with applicable laws
of countries outside Canada.
Information Shared Amongst Our Affiliates, Subsidiaries and Divisions
We may share personal information gathered on our Website with and amongst our corporate
subsidiaries, affiliates or divisions for internal business purposes in accordance
with this Policy. If we do, we will ensure that Your information continues to be
used only in accordance with this Policy and Your expressed choices.
We may disclose Your information as permitted or required by law. For example, we
may be compelled to release information by a court of law or other person or entity
with jurisdiction to compel production of such information. If we have reasonable
grounds to believe information could be useful in the investigation of improper
or unlawful activity, we may disclose information to law enforcement agencies or
other appropriate investigative bodies.
SECURITY OF PERSONAL INFORMATION
The security of Your personal information is a high priority for us. We maintain
appropriate safeguards and current security standards to protect Your personal information,
whether recorded on paper or captured electronically, against unauthorized access,
disclosure, or misuse. For example, electronic records are stored in secure, limited-access
servers; we employ technological tools like firewalls and passwords; and we ensure
our employees are trained on the importance of maintaining the security and confidentiality
of personal information. Reasonably secure methods are used whenever we destroy
personal information. For example, we currently use SSL encryption with a 2048 bit
RSA key digital certificate. However, no system can be completely secure. While
AstroSageMarriage takes steps to secure Your information, we do not promise, and
You should not expect, that Your personal information will always remain secure.
REQUESTS FOR ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
Applicable Privacy Laws allows any individual the right to access and/or request
the correction of errors or omissions in his or her personal information that is
in our custody or under our control. Our Privacy Officer will assist the individual
with the access request. This includes:
- Identification of personal information under our custody or control; and
- Information about how personal information under our control may be or has been
used by us.
We will respond to requests within the time allowed by Applicable Privacy Laws and
will make every effort to respond as accurately and completely as possible. Any
corrections made to personal information will be promptly sent to any organization
it was disclosed to.
In certain exceptional circumstances, we may not be able to provide access to certain
personal information it holds about an individual. For security purposes, not all
personal information is accessible and amendable by the Privacy Officer. If access
or corrections cannot be provided, we will notify the individual making the request
within 30 days, in writing, of the reasons for the refusal.
REMOVAL OF YOUR INFORMATION
We keep Your information only as long as we need it for legitimate business purposes
and to meet any legal requirements. Personal information used to make a decision
that directly affects an individual will be kept for at least one year after such
a decision. We have retention standards that meet these parameters.
CONCERNS OR QUESTIONS REGARDING OUR COMPLIANCE
Questions or concerns regarding our compliance with this Policy may be directed
to the Privacy Officer at firstname.lastname@example.org.
Digital Millennium Copyright Act Notice
If You believe that Your copyrighted work has been copied in a way that constitutes
copyright infringement and is accessible on this Site, please notify AstroSageMarriage’s
copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA).
For Your complaint to be valid under the DMCA, You must provide the following information
- An electronic or physical signature of a person authorized to act on behalf of the
- Identification of the copyrighted work that You claim is being infringed;
- Identification of the material that is claimed to be infringing and where it is
located on the Site;
- Information reasonably sufficient to permit ASTROSAGEMARRIAGE to contact You, such
as Your address, telephone number, and e-mail address;
- A statement that You have a good faith belief that use of the material in the manner
complained of is not authorized by the copyright owner, its agent, or law; and
- A statement, made under penalty of perjury, that the above information is accurate,
and that You are the copyright owner or are authorized to act on behalf of the owner.
The above information must be submitted to the following DMCA Agent:
Designated Copyright Agent
Ojas Softech Pvt. Ltd.
A-139, Sector 63,
Noida (UP) INDIA